Symington Residents’ Meeting Feedback
The JMB would like to thank the fourteen residents who attended our meeting on Tuesday 2nd May 2017. The meeting was also attended by a JMB director, JMB manager, deputy manager and resident liaison officer.
The JMB is working with residents and the police to address ASB issues. The principles are:
Our Housing officers have talked to 47 residents and this is their view:
Our cleaning supervisor says they continue to clean up urine 2-3 times a week from the stairs/ lifts.
The local police team say that Symington was their top priority for March & April 2017, but they recorded no incidents.
Based on our two residents meetings, the survey and our visit to a block of the same design in Hackney, it was agreed that we will commission a consultant to work with us to:
We said that we’ll provide information to the next meeting about the benefits and costs of both a concierge and employing a private security firm. Our initial research indicates that the costs are very high in relation to potential benefits.
The help we need from residents is:
It was raised that there may be a high level of unlawful occupancy of council properties. However, we checked Symington tenancies during 2016.
Leaseholders are allowed to sub-let their homes, but we asked that they let us know. A leaseholder has been advertising their home on AirBnB. This is not allowed within the lease agreement. The practical problem is that one night let undermines the effectiveness of the entry phone system.
Four people raised car parking as an issue in the survey. The issues raised were:
We said that there needs to be a balance between the effectiveness of enforcement and the cost. At the moment Southwark does not charge the JMB for parking enforcement. Income is wholly generated from fines. The JMB approached Workflow Dynamics who would offer the warden service discussed at the last meeting. The set up cost is £2,000 and the on-going charge is £840 per month.
We would like to repair all of the damaged gas covers outside each flat. We believe that this is necessary to protect your meters and improve the appearance of your block. The cost of replacing broken covers is £110 each, materials and labour. We have done considerable investigation to get the lowest price. We have trialled this solution at number 10, if you want to take a look.
The meeting asked us to investigate the legal situation. Our gas provider is responsible for the meter, but the JMB is responsible for the cover.
At the meeting we were asked to do another special clean of the balconies outside your front door. We will do this on the 16th and 17th May. If possible can you park your car on the far side of the car park. It is not possible for us to stop dirty water dripping down.
Southwark's largest resident-managed housing organisation, running 1500 homes between London Bridge and Tower Bridge, Leathermarket JMB is the organisation which runs your estate, managed by the people who live in your area.
Residents are the reason we are here.
Call us - 020 7450 8000