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JMB’s CLEANING STANDARDS PROMISE

    Home General JMB’s CLEANING STANDARDS PROMISE
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    JMB’s CLEANING STANDARDS PROMISE

    By Charlotte Parsons | General | Comments are Closed | 28 November, 2017 | 0

    JMB’s CLEANING STANDARDS PROMISE

    Every resident should expect the following minimum cleaning standards on their estate. If we are falling short of these standards please let us know on 020 7450 8000

    Hours of service – 8am to 4.15pm Monday to Thursday, Friday 8am – 4pm 

    Rapid responsive service – deals with bodily fluids and broken glass in communal areas – Saturday &                                           Sunday 8am to 4pm – accessed by phoning 020 7450 8000

    Daily (Monday to Friday)

    Communal areas spot cleaned, litter picked and checked for blocked chutes, graffiti, spillages, hazards, litter. Lift floors and ground floor lobbies washed. Dog mess removed from communal hard areas. Dog mess bins emptied. Bins rotated and areas tidied. Reports of spillages close to the end of the working day will be dealt with the following day

    Weekly

    Stairs, railings, ledges, wall tiles, bin chambers, main entrance doors/glass washed. Cobwebs removed. External drain gullies cleared of debris. Bulk items and fly-tipping removed every Mon, Weds and Friday

    Responsive (when we notice it or you tell us)

    Bodily fluids, broken glass or other hazards removed /disinfected in 3 hours (working day) or 5 hours (weekends). Offensive graffiti removed within 24 working hours (other graffiti within 5 days). Blocked chute clearance arranged within 24 working hours (longer if a specialist contractor is required)

    Every 6 months – Door ironmongery, light fittings & accessible communal glass other than at entrances.

    Other work – Leaves cleared in autumn. Weeds removed twice a year. Salt/grit applied – snow removed in icy/hazardous weather

     

    RESIDENTS CLEANING RESPONSIBILITIES

    To keep a pleasant living environment on our estates all leaseholders, tenants, sub-tenants and visitors are expected to behave responsibly and follow important housekeeping rules. A breach of these rules is considered anti-social behaviour and will be dealt with accordingly.

    PLEASE DO:

    Clean outside your property regularly – walkways and landings outside your own front door

    Place rubbish in the large external bins or refuse chutes if available.

    Separate recyclables from household rubbish and put it in the designated recycle bins.

    Avoid blocking refuse chutes – When using the chutes use small carrier bags.

    Leave bulky items at your nearest bin store/ bulk collection point. If you need help call 0207 450 8000

    Dispose of your cigarette ends responsibly – Don’t litter them in the communal areas.

    Put your dog’s waste in the dog waste bins

    Dispose of used cooking oil responsibly – when cold pour it into a lidded plastic container (milk carton) and put it in your household refuse bin.

    Let us know in strict confidence on 0207 450 8000 if neighbours breaching these rules

    PLEASE DO NOT:

    Leave rubbish on the walkways or landings outside your property or in the refuse chute rooms

    Block refuse chutes –if you block the chutes with large bin bags, bulky or flammable/hazardous items you will be charged for unblocking them.

    Smoke in the communal parts of your block – It is against the law and strictly prohibited.

    Leave your dog’s mess on the ground – it is against the law

    Pour used cooking oil down sinks or into the communal drainage system – it causes blockages, pollutes water courses and is strictly prohibited.

    No tags.

    Charlotte Parsons

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    Leathermarket JMB

    Southwark's largest resident-managed housing organisation, running 1500 homes between London Bridge and Tower Bridge, Leathermarket JMB is the organisation which runs your estate, managed by the people who live in your area.

    Residents are the reason we are here.

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    • Constitution of Leathermarket JMB
    • April Sub-Group Meeting Dates 2022
    • Job Vacancy – Repairs Operative – Multi Trade
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    • About Us
      • Contact JMB
      • Community Notice Board
        • Kipling TRA May Meeting
        • Bogus callers
        • Energy Advice for Over 50’s
        • Continuation Ballot Results
        • Events
          • Leathermarket Seniors Project
        • Southwark Cash First
        • JMB Directors
        • Covid-19 Information
          • Covid-19 – Leathermarket JMB Update
          • Repairs & Cleaning on JMB Estates
          • How to make Rent & Service Charges Payments
          • Information for Those Facing Financial Hardship
          • Volunteer Opportunities
          • Useful Information
          • Changes to parking restrictions on JMB estates during Covid-19 Lockdown
        • JMB Staff Structure
          • JMB Staff Structure
          • Resident Services Team
          • Property Services Team
      • JMB news
      • Our homes
      • Live on a JMB Estate
    • Residents
      • Apply for parking permit
      • Your Resident Services Officer
      • Safety rules and emergency
      • Paying your rent
      • DIY in your home
      • Contents insurance
      • My estate
    • Repairs & Major Works
      • Symington House – Lift Renewal – “Resident Consultation” Update
      • Simla House – Lift Renewal – “Resident Consultation” Update
      • Symington House Tender Pack
      • Simla & Burwash Door Entry System
      • Whites Grounds – Roof Repairs & External Decorations 2021
        • Whites Grounds Major Works – Block Completion Inspection
        • Contractor Introduction – Durkan
        • White Grounds Estate Post Contract Meeting on 22nd & 27th July
      • Repairs to your home
      • JMB Repair changes
      • Book Repairs
    • Home ownership
      • Make a payment
      • Major Works Payment Plan
        • Major works payment options
        • Major works payment explained
      • Leasehold publications and minutes
      • Service Charge Complaint process
      • Homeowner Gas Servicing
    • Get involved
      • Leathermarket JMB AGM 2021
        • Motion to Leathermarket JMB AGM on 3 November 2021
        • Leathermarket JMB Audited Accounts 2020/21
        • AGM 2020 Minutes
        • AGM 2021 presentation
      • Have your say/ Get involved
        • Estate Inspections
      • Job Vacancies
        • Job Vacancy – Responsive Repair Manager
        • Job Vacancy: Repairs Admin Assistant
      • Leathermarket JMB Membership Form
      • Sub Group Meetings
        • Sub Group Meetings 2022
        • Leathermarket Homeowners Subcommitee
        • Community Participation Sub Committee Meeting Notes 15.07.2021
    • Publications
      • Leathermarket JMB Audited Accounts 2020/21
      • 2019/2020 Annual Report
      • JMB Final Account March 2020
      • JMB Management Agreement
      • Constitution of Leathermarket JMB
      • JMB Business Plan
      • JMB Complaints Policy
      • Privacy Policy
      • Leathermarket JMB Equalities Policy
      • Newsletters
    Leathermarket JMB