Residents of Symington House are probably aware that Thames Water carried out work to water meters in the block on Monday 9th August. Unfortunately the JMB were not given any advance warning of these works.
Yesterday evening it became apparent that following these works a number of properties were left without mains water supply and in some cases hot water as well due to air locks created in the system.
We have been speaking to Thames Water officials today about these on going problems. We are advised that if you have had a problem with your drinking water supply since yesterday afternoon you should telephone Thames Water on 0800 316 9800 for assistance. It may help if you quote the following reference number: 101419000303.
We will continue to monitor the situation and will update this website with any additional information received from Thames Water.