The JMB has traditionally invited leaseholders to a meeting each year (usually when the council produces annual bills) to discuss charges. Although the JMB viewed these meetings as useful it also felt that there was an opportunity to explore how the organisation could improve the experience of its home owning residents.
In November 2015 the JMB invited an independent facilitator and Southwark Council officials to the annual meeting. The objective was to begin a process of unpicking some of the more irritating aspects of the service. The meeting proved to be very successful and a volunteer group of leaseholders signed up to meet regularly to review each area of the service. Notes from these meetings along with other useful publications can be found below.
Southwark's largest resident-managed housing organisation, running 1500 homes between London Bridge and Tower Bridge, Leathermarket JMB is the organisation which runs your estate, managed by the people who live in your area.
Residents are the reason we are here.
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