The JMB has a Cleaning Standard which sets out the minimum level of cleaning that every resident should expect for their home and estate. Our usual hours of service are 8am to 4pm Monday to Friday with a rapid responsive service on Saturday and Sunday operating between the same hours. Reports of spillage and other hazards received close to the end of, or after the working day, will be dealt with on the following day.
Daily tasks (Monday to Friday)
Responsive work (when we notice it or you tell us)
Tasks carried out every 6 months
The rapid responsive service will deal with bodily fluids and broken glass in communal areas on Saturday and Sundays and can be accessed by phoning 020 7450 8000. If you wish to provide the JMB with feedback on the cleaning service or report any cleaning issue affecting your estate please contact us on 0201 450 8000.
Resident Estate Cleaning Promise
In conjunction with the JMB Estate Cleaning Standard there is an expectation for residents – whether you are a tenant or a leaseholder or a sub-tenant – to behave responsibly and adhere to a few important housekeeping rules. Following these rules and making sure your family and visitors follow them too will increase the quality of life on our estates and improve the environment for you and your neighbours. A breach of the rules will be treated as an act of antisocial behaviour and will be dealt with accordingly.
Southwark's largest resident-managed housing organisation, running 1500 homes between London Bridge and Tower Bridge, Leathermarket JMB is the organisation which runs your estate, managed by the people who live in your area.
Residents are the reason we are here.
Call us - 020 7450 8000