As from the 27th January 2016 if you make a fresh claim for what was: Income Support, JSA Income based, ESA Income based, Working Tax Credit, Child Tax Credit or Housing Benefit you will need to claim Universal Credit online.
An important feature of this benefit is that you will need a bank account to receive payments
If you need help or advice please contact us at the JMB or your local job centre.
The new benefit at present only applies to new claims from people of working age. However existing claimants of what are called “legacy benefits” will be moved to Universal Credit in the future.