As you may be aware there have been problems with the communal heating and hot water system serving Cardinal Bourne, Bartholomew Street, Great Dover Street and Burge Street since late Friday evening. Please accept our apologies for this disruption to services.
Our engineers tell us that they have rectified the fault and all plant equipment is now fully functioning. However, it would seem that some residents still have no heat or partial heat. This is likely to be as a result of air trapped in the heating system.
If you have no heat or just partial heating, please contact the JMB and we will arrange for a heating engineer to visit and resolve the problem.
Thank you for your patience.
(Telephone: 0207 450 8000; e-mail: firstname.lastname@example.org)